faqs

Shipping Prices

Shipping prices are calculated at checkout. We are not responsible for unpaid customs returning to us. For more information about shipping, visit our info page.

 

Why don’t my stickers have tracking?

We ship our stickers through letter mail. This makes shipping faster and cheaper for you. If you do want tracking for stickers, direct message @CopesCustomerService on Instagram before you purchase.

 

I got an Email saying my order has shipped but the tracking says pre-shipment?

We sometimes print labels before we get products from our manufacturers. We do this so we can ship your orders as soon as possible once we get products in hand.

 

International Shipping

International orders can take some time to deliver. Please expect at least 4+ weeks for your order to be delivered once shipped. Contact @CopesCustomerService on Instagram if your order has not been delivered by then. Include your name and order number in the message. Due to the global circumstances surrounding COVID-19, International orders can expect to be delayed to some degree.

 

My order has a missing or incorrect item?

We package every order carefully, but sometimes mess ups happen. Please contact @CopesCustomerService on Instagram. Include your name and order number and what is wrong with your order.

 

  

Care Instructions

Tee's and Hoodies

Turn garment inside out. Wash on a cold setting. Tumble dry low.

Rhinestone

Turn garment inside out. Wash on a gentle cycle with a cold setting or spot clean. DO NOT use a pre-wash or fabric softening product on or around the rhinestones because some of these products can soften the glue. Dry on a low heat setting. 

Puff-Print

Turn garment inside out, wash on delicate with mild to no detergent on a cold setting. Do not tumble dry, do not iron. We recommend that you do not tumble dry, if you do, dry on the lowest heat setting possible.

 

Want to keep up with Shipping Information?

Follow @CopesCustomerService on Instagram for all shipping and product information.