Shipping and Returns
All items estimated ship out times are stated on each individual product if they are a pre-order item, however estimated ship out times are only estimates and we reserve the right to amend these at any time. If the item is not a pre-order, you can expect us to ship your order in 3-5 business days. Due to the global circumstances surrounding COVID-19, orders can expect to be delayed to some degree.
All customers agree to pay in full for all items before shipment is received.
Please be aware that all shipping outside of the United States may be subject to Customs Fee’s at the Receivers Expense. We are not responsible for any unpaid customs returning to us.
All orders are final and cannot be cancelled once placed.
No returns or exchanges of any kind are accepted upon delivery of an order. If any products are damaged or missing upon arrival, please contact @copes.shop on Instagram. If your order has damaged products, missing items or you have not received your order and you have not contacted @copes.shop within 4 months of the order date, we are not responsible to compensate.
International Shipping Policy
All international orders are sent through USPS and may change carriers based upon the country of destination. Please note that during this time, orders may stop updating through the tracking number sent to you. This is a normal sign as packages transfer to different carriers depending on the country. If this happens, we advise you to contact your local customs agency to find information regarding your package.
If the customer's order has stopped updating through tracking after 90 days, we will provide a replacement as long as the customer pays for the original shipping price. However, please note that we do not provide refunds in this scenario. If we are unable to provide a replacement or the customer no longer would like to receive the item they ordered, we can provide a store credit in this case.
Please be aware that Copes LLC is not responsible for any unpaid customs, lost packages that have been scanned into USPS's system, or undeliverable products being returned to us.
We appreciate your understanding and cooperation regarding our international shipping policy. If you have any questions or concerns, please do not hesitate to contact our customer support team.
Copes follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Note that Copes LLC has no access to or control over these cookies that are used by third-party advertisers.
Copes LLC does not sell your name, email or address or other information collected from purchase of products. You may be subject to be added to our mailing list upon ordering from Copes LLC or ordering from one of our affiliates.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Copes LLC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Terms and Conditions
These terms and conditions outline the rules and regulations for the use of Copes's Website, located at https://www.copes.shop. By accessing this website we assume you accept these terms and conditions. Do not continue to use Copes if you do not agree to take all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unless otherwise stated, Copes and/or its licensors own the intellectual property rights for all material on Copes. All intellectual property rights are reserved. You may access this from Copes for your own personal use subjected to restrictions set in these terms and conditions. You must not: Republish material from Copes, Sell, rent or sub-license material from Copes, Reproduce, duplicate or copy material from Copes, Redistribute content from Copes. This Agreement shall begin on the date here of. Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Copes does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Copes, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, copes shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. Copes reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions. You warrant and represent that:You are entitled to post the Comments on our website and have all necessary licenses and consents to do so; The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party; The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacyThe Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity. You hereby grant Copes a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval: Government agencies;Search engines;News organizations;Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; andSystem wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.We may consider and approve other link requests from the following types of organizations:commonly-known consumer and/or business information sources;dot.com community sites;associations or other groups representing charities;online directory distributors;internet portals;accounting, law and consulting firms; andeducational institutions and trade associations.We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Copes; and (d) the link is in the context of general resource information.These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Copes. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.Approved organizations may hyperlink to our Website as follows:By use of our corporate name; orBy use of the uniform resource locator being linked to; or By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site. No use of Copes's logo or other artwork will be allowed for linking absent a trademark license agreement.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You must approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly. We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date. We are not responsible for any links on our website that are unintentional.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:limit or exclude our or your liability for death or personal injury;limit or exclude our or your liability for fraud or fraudulent misrepresentation;limit any of our or your liabilities in any way that is not permitted under applicable law; orexclude any of our or your liabilities that may not be excluded under applicable law.The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
If you have any questions, please contact @copes.shop on Instagram.